Office Policy

APPOINTMENTS:

Please remember that your appointment time is specifically reserved for you.  If you need to cancel, I do ask for a 24 hour notice or a fee will be charged for a missed session.

 

MEDICAL RECORDS:

I am required to keep medical records of all treatment contacts.  You are entitled to receive a copy.  Because there may be information that may be misinterpreted I do ask that we go over the record before it is released.  Copies of neuropsychological reports are yours.  If you need any of the information please ask for a medical release form to authorize release of the record.

 

CONFIDENTIALITY

Communication is  protected by HIPPA as well as state regulations.  Information can only be released with your written permission.  I can only speak to people who you authorize through written consent.  When a minor turns 18 he/she does have access to the record and can determine who is included in the disclosure of information.

 

PHONE CALLS AND EMAILS

It is understood that phone calls are an essential part of maintaining a relationship, but they should not take the place of face-to-face contact.  Please be aware I do not take phone calls during session times but will return the call as soon as I can and generally by the end of that evening.  Email is also a great way of interfacing and I will reply within a reasonable amount of time.  Please be advised that in the case of an emergency leave a phone message, and either call 911 or go to your nearest emergency room.

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